Social Media Content Moderator- Work On-site

Job Description

We are looking for a Social Media Content Moderator to join our team at Teleperformance USA in Port Saint Lucie, Florida. As a Social Media Content Moderator, you will be responsible for reviewing user-generated content to ensure it meets community guidelines and enhances the social experience of all users.

Responsibilities

• Review user-generated content for compliance with community guidelines.
• Participate in ongoing training to stay updated on policies.
• Classify and handle sensitive content according to client parameters.
• Resolve complex content issues within specified timelines.
• Adhere to confidentiality policies and ensure data security.
• Provide insights for process and product improvements.

Requirements

• Experience navigating internet platforms, including social media.
• Strong communication and problem-solving skills.
• Ability to handle sensitive and explicit content.
• Detail-oriented with strong emotional intelligence.
• Flexible availability for varying shifts.

Preferred Qualifications

• Prior experience in social media monitoring.
• Stable work history with excellent communication skills.

Join Our Team

Teleperformance is committed to providing a supportive and inclusive work environment where employees can thrive. If you are passionate about maintaining a positive online community and are ready to contribute to our team, apply now!