MRO Sales and Customer Support Manager

Job Description

We are looking for a talented MRO Sales and Customer Support Manager to join our team at Middle River Aerostructure Systems. As a key member of our aviation support division, you will be responsible for managing and administering aviation contracts, developing new business opportunities, and ensuring customer satisfaction.

Responsibilities

• Lead sales campaigns and proposals for new contracts
• Travel to aviation trade shows and meet with global customers
• Develop and leverage aviation network to expand MRO business
• Ensure profitability and customer satisfaction for assigned contracts
• Manage service agreements and programs
• Resolve customer issues and act as a liaison between internal teams and customers
• Contribute to sales and business plans for the division

Requirements

• Bachelor's degree or equivalent experience
• Minimum of 5 years in Sales, Customer Contract, or Product Management
• Experience in the aviation industry, preferably in MRO

Desired Characteristics

• Strong communication and interpersonal skills
• Effective problem-solving and leadership abilities
• Capability to lead programs and projects
• Ability to plan, market, and execute initiatives