Hotel Front Desk PM / Night Audit - Rockland Harbor

  • Maine Course Hospitality Group
  • Rockland, ME
  • time-alarm-solid 03-01-2024

Job Description

Are you a Night Owl who enjoys meeting new people and being part of a team? Do you have a talent for problem-solving and love to help others? If so, we have the perfect job for you at Rockland Harbor Hotel.

As a PM Front Desk team member, you will typically work the 3-11PM shift, while our Night Auditor handles the front desk from 11pm to 7am. Utilizing modern technology for the audit process, you will have the opportunity to engage with guests, offering a warm welcome and assistance throughout their stay.

Benefits

  • Health, dental, and vision insurance
  • 401K with generous company match
  • Paid time off
  • Travel discounts
  • Company scholarships
  • Weekly paycheck
  • Supportive work environment

Night Audit Responsibilities

  • Welcome and greet guests professionally
  • Operate the front desk efficiently
  • Assist with breakfast and coffee preparation
  • Handle guest requests, questions, and complaints
  • Close out front desk functions and reporting
  • Answer the phone courteously and direct calls
  • Maintain knowledge of local area and hotel offerings

This position offers a competitive hourly rate starting at $19+ per hour. Join our team at Rockland Harbor Hotel, a Maine Course Hospitality property that values Fun, Family, Respect, and Integrity.

Requirements

  • Must be alert and friendly throughout the shift
  • Ability to stand for extended periods
  • Professional and friendly demeanor
  • Service-oriented attitude
  • Reliability and accountability
  • Experience preferred