Customer Service Representative - Waterboro / Req # 1046

Job Description

We are looking for a Customer Service Representative to join our team at Partners Bank in Waterboro. As a key member of our Branch Administration department, you will play a crucial role in driving business development by servicing both new and existing customers through the sale of deposit products and related services. In addition to providing top-notch customer service and problem resolution, you will identify sales opportunities and contribute to branch sales plans and promotions.

Responsibilities

• Sell and service deposit products and services, and some consumer loans.
• Proactively engage customers to understand their needs and offer suitable solutions.
• Generate quality referrals for various products like mortgages, loans, and investments.
• Ensure outstanding service delivery to customers and support branch sales initiatives.
• Efficiently handle teller transactions and resolve customer issues promptly.
• Adhere to security, compliance, and operational procedures at all times.

Requirements

• Prior experience in a front-line banking or financial services role is preferred.
• Strong communication, customer sales, and interpersonal skills.
• Excellent organizational, technical, and computer proficiency.
• Ability to adapt to change and work effectively in a fast-paced environment.

Benefits

Visit our website to explore our comprehensive benefits package: Partners.Bank/about/careers/