Pre-License Training- Onsite

Job Description

Join our team at Teleperformance USA as a Pre-License Training Representative based at our Port Saint Lucie, Florida location. As a key player in customer service, you will handle inquiries, provide excellent service, and work with sensitive information. This is a fantastic opportunity to engage with diverse individuals, enhance your problem-solving skills, and contribute to our high-tech, high-touch approach in making lives simpler, faster, and safer.

Responsibilities

• Handle customer inquiries effectively and with care.
• Deliver excellent service through active listening.
• Maintain confidentiality of customer information.
• Resolve issues promptly and engage in proactive communication.

Requirements

• A minimum of 6 months of customer service experience.
• High school diploma or GED.
• Ability to type at least 25 words per minute.
• Proficiency in using desktop computer systems.
• Strong oral and written communication skills.
• Availability to work different shifts.
• Comfort with Windows operating systems.
• Effective problem-solving and organizational skills.

Benefits

• Paid training.
• Competitive salary.
• Full benefits package including medical, dental, vision, and 401k.
• Paid time off.
• Employee wellness and engagement programs.