Intuit Customer Support Associate

Job Description

We are looking for a dedicated Intuit Customer Support Associate to join our team at Foundever. As a key part of our customer experience solutions, you will be responsible for handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems to provide top-notch support. This role offers opportunities for personal growth and development, with a focus on delivering professional and high-quality service to our clients.

Responsibilities

• Handle inbound service calls with efficiency and professionalism.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate through multiple systems and tools to provide accurate support.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and the ability to assist customers while navigating through screens.
• Proactive problem-solver with a positive attitude.
• Willingness to advance career within a reputable company.
• Ability to work independently and collaboratively in a team environment.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.

Benefits

Joining Foundever offers you the opportunity to be part of an award-winning culture that focuses on employee well-being and development. Enjoy working on site and leverage your compassion skills to assist customers effectively. Benefit from paid training and comprehensive benefits that support your financial, physical, and mental health.