Intuit Customer Support Associate

  • Foundever
  • Clayhole, KY
  • time-alarm-solid 02-20-2024

Job Description

Foundever is seeking a dedicated Intuit Customer Support Associate to join our dynamic team. As a Customer Support Associate, you will play a vital role in delivering exceptional customer service and technical support through various communication channels.

Responsibilities

  • Handle inbound service calls professionally and efficiently.
  • Drive customer satisfaction through voice, chat, and email interactions.
  • Navigate through multiple systems and tools to provide accurate and timely assistance.
  • Participate in ongoing training to enhance skills and knowledge.

Qualifications

  • Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 (on-site position).
  • Strong communication skills and ability to multitask effectively.
  • Problem-solving attitude and willingness to learn and grow within the company.
  • Enjoy working independently as well as in a team environment.
  • Minimum requirement: 18+ years of age and high school diploma (or equivalent).

Opportunity

This role offers the opportunity to be the frontline representative for clients, providing top-tier customer service and resolution. You will have the autonomy to address customer needs while following established procedures to ensure customer satisfaction.

Benefits

Join Foundever to experience a culture that values its employees and offers comprehensive training and benefits programs. Contribute to positive customer experiences while prioritizing your well-being in a supportive environment.