Customer Service Representative

Job Description

Foundever is currently hiring Customer Service Representatives to join our team in Morristown, TN. As a Customer Service Representative, you will handle inbound service calls, provide top-notch customer service through voice, chat, and email communications, and navigate multiple systems to assist clients effectively. We offer paid training, growth opportunities, and a dynamic work environment where you can advance your career.

Responsibilities

• Handle inbound service calls and resolve customer issues.
• Drive customer satisfaction through effective communication channels.
• Navigate through various systems and tools to provide accurate information.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and the ability to multitask.
• Problem-solving skills with a positive attitude.
• Desire to grow with a reputable company.
• Ability to work independently and in a team environment.
• Must be 18+ years old and have a high school diploma or GED.

Benefits

• Paid training and development programs.
• Opportunity for advancement within the company.
• Dynamic work environment with a focus on employee well-being.
• On-site work location for a collaborative team setting.