Ruby Car Processing and Exceptions Specialist

Job Description

Ruby Car Processing and Exceptions Specialist

Document, Notary, and Exceptions Support

Here at Avis Budget Group, we're looking for a Ruby Car Processing and Exceptions Specialist to join our team. This role is responsible for processing financial tasks and handling all paperwork exceptions associated with the purchase of a vehicle, including processing vehicle titles and registrations to establish or transfer ownership of motor vehicles according to state and agency guidelines.

Responsibilities

• Update internal systems with information on traded-in vehicles to account for them as assets.
• Process trade-in payoff payments to respective lienholders using proper calculations.
• Generate banking reports via various financial sites/files received.
• Use the LongPen system to process incoming deal paperwork by signing and notarizing documents thoroughly and accurately.
• Mail all documents to proper locations, including tag agencies and DMV locations.
• Track all incoming and outgoing work in a shared system for visibility and identify gaps in processes for seamless reporting.
• Work with banks and lienholders to obtain titles on vehicles associated with payoffs.
• Facilitate the Long Pen signatures process/experience with customers.

Requirements

• High school diploma/GED required.
• 2-4 years of data entry experience.
• Previous customer service skills.
• Previous experience in an automotive dealership transactional support role.
• Minimum 2 years of banking, account reconciliation, accounts payable/receivable experience.
• Notary Public license required.

Benefits

• We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD&D, PTO, and 401K Savings Plan with a company match of 6%.