Customer Support Representative (Wise, VA)

Job Description

Foundever, a global leader in the customer experience (CX) industry, is hiring Customer Support Representatives in Wise, VA. As a key member of our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional assistance to clients, customers, and third-party contacts.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development opportunities.

Qualifications

• Strong communication skills and ability to navigate screens effectively.
• Problem-solving skills and a proactive attitude.
• Desire to grow your career with a reputable company.
• Ability to work independently and in a team environment.
• Minimum age of 18 years with a high school diploma or GED equivalent.
• Must live within 50 miles of Wise, VA.
• Successful completion of a background check.

Benefits

Foundever offers an award-winning company culture, on-site work environment, paid training, and benefits that prioritize your well-being.