Customer Services Associate (No Outbound Calls)

  • Foundever
  • Saint Paul, VA
  • time-alarm-solid 03-07-2024

Job Description

Foundever, a global leader in the customer experience industry, is seeking Customer Services Associates for inbound service calls at its Wise, VA location. If you are a problem-solver with strong communication skills and a passion for customer service, this could be the perfect opportunity for you.

Responsibilities

  • Handle inbound service calls and effectively communicate with customers through voice, chat, and email.
  • Navigate through multiple systems and tools to provide efficient assistance.
  • Participate in ongoing training and skill development programs.

Qualifications

  • Live within 50 miles of Wise, VA.
  • Strong communication skills and ability to multitask.
  • Problem-solving abilities and a positive attitude.
  • Desire to grow within a reputable company.
  • High school diploma or GED equivalent.
  • Must be 18 years or older and pass a background check.

Benefits

  • On-site position with professional growth opportunities.
  • An award-winning culture with paid training and benefits to support your well-being.