Customer Experience Representative (No Outbound Calls)

Job Description

Foundever, a global leader in the customer experience industry, is seeking a Customer Experience Representative (No Outbound Calls) to join their dynamic team. As the first point of contact for clients, you will be responsible for delivering professional and high-quality customer service through voice, chat, and email communications.

Responsibilities

• Handle inbound service calls and drive customer satisfaction.
• Navigate multiple systems and tools effectively.
• Participate in ongoing training and skill development.

Qualifications

• Possess strong communication skills and problem-solving abilities.
• Must live within 50 miles of the designated location.
• 18+ years of age with a high school diploma or equivalent.
• Background check required.

Benefits

Enjoy a rewarding career at Foundever with an award-winning culture and opportunities for growth. Receive paid training, benefits, and support for your physical and mental well-being.