- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
We are looking for motivated individuals to join our team as Intuit Customer Services Representatives at Foundever. In this role, you will handle inbound service calls, provide high-quality customer service through various communication channels, and navigate through systems to assist customers effectively. This position offers on-site opportunities along with paid training and growth prospects.
Responsibilities
- Handle inbound service calls to assist customers.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
- Strong communication skills and ability to multitask.
- Problem-solving attitude and eagerness to grow with the company.
- Ability to work both independently and in a team.
- Minimum 18 years of age and high school diploma or GED equivalent.
- Successful background check completion.
Opportunity Overview
As an Intuit Customer Services Representative, you will be the first point of contact for clients, delivering professional customer service and resolving issues efficiently. You will have the opportunity to engage with customers, follow established procedures, and contribute to enhancing the overall customer experience.
Company Culture
Foundever is a global leader in the customer experience industry, providing innovative solutions for world-renowned brands. With an award-winning culture and a commitment to employee well-being, we prioritize professional development and create meaningful connections with our clients and colleagues.