Intuit Customer Service Specialist

  • Foundever
  • Norton, VA
  • time-alarm-solid 02-23-2024

Job Description

Join our team as an Intuit Customer Service Specialist at Foundever™, where we provide top-quality CX solutions to global clients. As a key part of our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems efficiently. This position offers opportunities for growth and development through ongoing training.

Qualifications

  • Reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
  • Strong communication skills and customer service orientation.
  • Problem-solving abilities with a positive attitude.
  • Desire to advance in a stable company.
  • Ability to work both independently and collaboratively in a team setting.
  • Must be 18+ years old with a high school diploma or equivalent.
  • Pass a background check.

Responsibilities

  • Handle inbound service calls professionally.
  • Ensure customer satisfaction through voice, chat, and email interactions.
  • Efficiently navigate through different systems and tools.
  • Participate in ongoing skill development and training.

Benefits

This position offers a chance to be the primary point of contact for clients, delivering exceptional customer service and resolving issues effectively. You will work in a supportive environment with paid training and benefits that prioritize your well-being.