Intuit Customer Service Specialist

Job Description

Foundever is currently looking for an Intuit Customer Service Specialist to join their team. As a leading CX solutions provider, Foundever focuses on delivering exceptional customer service experiences for global clients. This role involves handling inbound service calls, driving customer satisfaction through various communication channels, and utilizing multiple tools and systems to assist customers effectively. The ideal candidate should possess strong communication skills, problem-solving abilities, and a proactive attitude towards career advancement.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Must live within 50 miles of Wise, VA.
• Strong communication skills.
• Problem-solving skills.
• Desire for career growth.
• Ability to work independently and in a team.
• Minimum 18 years of age.
• High school diploma or GED equivalent.
• Successful completion of a background check.

Additional Information

This role offers the opportunity to be the initial point of contact for clients, providing professional customer service and resolution for inquiries and complaints. With a focus on employee well-being, Foundever offers a supportive work environment with paid training and benefits that cater to financial, physical, and mental welfare.