Customer Services Representative (Chavies, KY)

Job Description: Customer Services Representative (Chavies, KY)

Foundever, a global leader in the customer experience (CX) industry, is seeking a Customer Services Representative for our Chavies, KY location. Join a team committed to delivering exceptional customer service and building lasting client relationships.

Responsibilities:

• Handle inbound service calls and provide professional assistance to clients.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate various systems and tools to resolve customer inquiries efficiently.
• Continuous training and skill development to enhance performance.

Qualifications:

• Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 for on-site position.
• Strong communication skills with the ability to multitask while assisting customers.
• Problem-solving mindset with a positive attitude.
• Desire for career advancement in a stable company environment.
• Ability to work independently and collaboratively in a team setting.
• Minimum 18 years old with a high school diploma or equivalent.
• Successful background check completion.

Benefits:

As a Customer Services Representative at Foundever, you will enjoy a supportive and inclusive company culture, on-site work environment, paid training, and comprehensive benefits that prioritize your overall well-being.

About Foundever™:

Foundever is dedicated to providing the best customer experiences for global brands through innovative technologies and empathetic interactions. Our commitment to excellence drives our 170,000 associates to create meaningful connections and value conversations every day.