Customer Services Associate (Inbound Calls Only) Wise, VA

Job Description

Join Foundever as a Customer Services Associate (Inbound Calls Only) in Wise, VA. We are a global leader in customer experience solutions, providing inbound call services for industry clients. As the first point of contact, you will deliver professional customer service through voice, chat, and email communications while navigating various tools. This role offers growth opportunities and paid training, emphasizing the importance of customer satisfaction.

Responsibilities

• Handle inbound service calls effectively.
• Drive customer satisfaction through multiple communication channels.
• Navigate systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and problem-solving abilities.
• Willingness to advance in a reputable company.
• Ability to work independently and within a team.
• Age 18+, high school diploma or equivalent.
• Must live within 50 miles of Wise, VA.

Benefits

Discover a fantastic opportunity at Foundever, where you will be empowered to provide top-notch customer service and handle customer interactions effectively. Enjoy a collaborative on-site work environment, paid training, and comprehensive benefits that support your overall well-being.