- Foundever
- Bear Branch, KY
- 02-23-2024
Job Description
Join the Foundever team as a Customer Services Associate for inbound calls only. We provide industry-leading customer experience solutions to global clients, focusing on customer service, technical support, and warranty options. As a key member of our team, you will be responsible for delivering professional customer service through voice, chat, and email communications.
Responsibilities
- Handle inbound service calls with efficiency and professionalism.
- Drive customer satisfaction by providing timely and accurate solutions.
- Navigate through various systems and tools to assist customers effectively.
- Participate in ongoing training and skill development opportunities.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solving abilities with a positive attitude.
- Desire to grow within a reputable company.
- Ability to work both independently and collaboratively.
- Minimum age requirement: 18 years old.
- High school diploma or GED equivalent.
- Location requirement: Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
Benefits
As a Customer Services Associate with Foundever, you will be the frontline representative for our clients, ensuring exceptional customer service delivery. Join our award-winning culture and benefit from on-site work, paid training, and comprehensive benefits that prioritize your well-being.
About Foundever
Foundever is a global leader in the customer experience industry, serving top brands worldwide with innovative digital solutions and empathetic customer interactions. With a focus on creating connections, our team celebrates achievements and embraces diversity across 45 countries and 60 languages.