Customer Experience Specialist (No Outbound Calls)

Job Description

Position: Customer Experience Specialist (No Outbound Calls)
Company: Foundever
Job Type: On-site
Location: Morristown, TN
Salary: Competitive

About Foundever: Foundever™ is a global leader in the customer experience (CX) industry, providing inbound call solutions to global industry clients. We prioritize employee growth and development, with paid training and internal promotion opportunities. Join us to deliver professional customer service in a dynamic and rewarding environment.

Responsibilities:
- Handle inbound service calls
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems and tools
- Participate in ongoing training and skill development

Qualifications:
- Strong communication skills
- Problem-solving abilities with a can-do attitude
- Desire to advance career with a reliable company
- Ability to work independently and in a team
- Age 18+ with a high school diploma or GED equivalent
- Must pass a background check

Become a Customer Experience Specialist: Take the first step as the primary point of contact for clients. Provide high-quality service, resolve customer issues, and enhance customer satisfaction consistently. Join a supportive team that values your compassion, provides on-site opportunities, paid training, and comprehensive benefits to support your well-being and career growth.

Apply Now to Join Foundever: If you are ready to enhance customer experiences, develop your skills, and be part of a global team committed to creating connections and value conversations, submit your application today.