- Foundever
- Rutledge, TN
- 02-23-2024
Job Description
Foundever is looking for a Customer Experience Specialist (Inbound Calls Only) in Morristown, TN, to handle incoming calls from global industry clients, providing exceptional customer service and support. As part of our team, you will have the opportunity to engage with customers through various communication channels to drive satisfaction and resolution.
Responsibilities
- Handle inbound service calls with professionalism.
- Interact with customers via voice, chat, and email platforms.
- Navigate through multiple systems efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Live within 50 miles of Morristown, TN.
- Strong communication skills and problem-solving abilities.
- Desire for career advancement within a stable organization.
- Ability to work both independently and collaboratively.
- Must be 18+ with a high school diploma or equivalent.
- Successful completion of a background check.
Benefits
Foundever offers a supportive and inclusive work environment, on-site opportunities, comprehensive training, and benefits that support your well-being.