Customer Experience Representative (Inbound Calls Only)

Job Description

Foundever is seeking Customer Experience Representatives for inbound calls only at its Morristown location. As a key member of the team, you will handle service calls, drive customer satisfaction, and provide professional assistance to clients. Join an industry leader with a commitment to employee growth and an award-winning culture.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and email channels.
• Navigate through multiple systems efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Position located on-site in Morristown, TN.
• Strong communication and problem-solving skills.
• Ability to work independently and collaboratively.
• High school diploma or equivalent required.
• Must pass a background check.

Benefits

• Professional growth opportunities within the company.
• Paid training and benefits for employee wellness.
• An award-winning culture with a focus on employee experience.